Reference:

Shipping and return
Shipments to Italy are delivered in 24/48 hours via DHL EXPRESS.
Shipments to Italy are free for all orders with a minimum purchase of € 149.00, the cost for express shipping of orders for less than € 149.00 is € 5.90.
Shipments around the world are handled with DHL EXPRESS and the recipient has the ability to manage the progress of the shipment with the DHL ON DEMAND DELIVERY service.

The ordered products do not satisfy your requests?
Don't worry, no problem, you can request the return of your order.
> For more info
Composition
Elisabetta Franchi BS19A11E2 women's bag. Model with double sliding metal shoulder strap. Clamp with gold-colored logo applied on the front. Hook closure. The bag has elegant features that adapt to the fashion style and is perfect to wear both daily and on informal occasions.
The main material used for making the bag is polyester. The composition is: 55% polyester; 45% polyurethane. The available color is Rose Gold. The dimensions are: 21cm x 12.5cm x 6cm.